How To Fix CRM_MKTTG_TG_OPS019 - No Target Groups for consolidation found.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

• Message number: 019

• Message text: No Target Groups for consolidation found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS019 - No Target Groups for consolidation found. ?

  The SAP error message CRM_MKTTG_TG_OPS019 indicates that there are no target groups available for consolidation in the context of marketing activities within the SAP Customer Relationship Management (CRM) module. This error typically arises when you are trying to perform a consolidation operation (like merging or managing target groups) but the system cannot find any target groups that meet the criteria for the operation.
  Causes:
  
  No Existing Target Groups: There may be no target groups created in the system that can be used for consolidation.
  Incorrect Selection Criteria: The criteria you are using to search for target groups may be too restrictive or incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary permissions to view or access the target groups.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the target group records that prevent them from being recognized by the system.
  
  Solutions:
  
  
  Check for Existing Target Groups:
  
  Navigate to the target group management area in SAP CRM and verify if there are any target groups created.
  If there are no target groups, you will need to create them before attempting consolidation.
  
  
  
  Review Selection Criteria:
  
  Ensure that the selection criteria you are using to find target groups are correct and not overly restrictive.
  Adjust the criteria to broaden the search if necessary.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and manage target groups.
  If needed, consult with your SAP security administrator to adjust the authorizations.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check on the target groups to identify any issues that may be causing them to be unrecognized.
  Correct any inconsistencies found in the target group data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing target groups and resolving related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing activities and target groups.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Training and Documentation: Ensure that users are trained on how to properly create and manage target groups within SAP CRM to prevent similar issues in the future.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.