How To Fix CRM_MKTTG_TG_OPS017 - Target Group "&1" archived. Split not possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

  • Message number: 017

  • Message text: Target Group "&1" archived. Split not possible.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS017 - Target Group "&1" archived. Split not possible. ?

    The SAP error message CRM_MKTTG_TG_OPS017 indicates that a target group you are trying to work with has been archived, and therefore, operations such as splitting the target group are not possible. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing activities and target groups.

    Cause:

    1. Archiving: The target group specified (denoted by "&1" in the error message) has been archived. Archiving is a process in SAP that moves data that is no longer actively used to a separate storage area to improve system performance and manage data volume.
    2. Data Integrity: The system prevents operations on archived data to maintain data integrity and ensure that no changes are made to data that is no longer active.

    Solution:

    1. Check Archive Status: Verify if the target group is indeed archived. You can do this by checking the archive management settings in your SAP system.
    2. Unarchive the Target Group: If you need to perform operations on the target group, you may need to unarchive it. This typically requires access to the archive management tools in SAP. Consult with your SAP Basis or system administrator for assistance with this process.
    3. Create a New Target Group: If unarchiving is not an option or if the target group is no longer needed, consider creating a new target group based on the requirements of your current marketing activities.
    4. Review Archiving Policies: If this issue occurs frequently, it may be worth reviewing your archiving policies and procedures to ensure that they align with your business needs.

    Related Information:

    • Transaction Codes: You may use transaction codes like SARA (Archive Administration) to manage archived data.
    • Documentation: Refer to SAP Help documentation for more details on archiving processes and how to manage target groups in CRM.
    • Support: If you continue to face issues, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to address the error and continue with your marketing activities in SAP CRM.

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