How To Fix CRM_MKTTG_TG_OPS003 - Object types don't match (&1 / &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG_OPS - Messages for Target Group Operations Framework

• Message number: 003

• Message text: Object types don't match (&1 / &2)

What causes this issue?

It is not possible to perform refinements (merging, removing,
intersecting) on segments with different object types (e.g. Product
Segment and Target Group).

System Response

Further processing was stopped.

How to fix this error?

Choose the correct segments for the operation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG_OPS003 - Object types don't match (&1 / &2) ?

  The SAP error message CRM_MKTTG_TG_OPS003, which states "Object types don't match (&1 / &2)," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch between the expected object types in a marketing or campaign management scenario. This error can arise in various situations, such as when trying to assign or link different types of objects (e.g., business partners, campaigns, or marketing attributes) that are not compatible with each other.
  Cause:
  
  Mismatched Object Types: The most common cause of this error is that the system is trying to process or link two objects that are of different types. For example, you might be trying to link a campaign to a business partner when the system expects a different type of object.
  Configuration Issues: There may be configuration settings in the CRM system that define which object types can interact with each other. If these settings are not aligned, it can lead to this error.
  Data Integrity Issues: If the data in the system is inconsistent or corrupted, it may lead to situations where the system cannot correctly identify the object types.
  
  Solution:
  
  Check Object Types: Review the objects involved in the operation that triggered the error. Ensure that they are of compatible types. For example, if you are trying to link a campaign to a business partner, make sure that both are correctly defined and compatible.
  Review Configuration Settings: Check the configuration settings in the CRM system related to marketing and campaign management. Ensure that the settings allow for the interaction between the object types you are working with.
  Data Validation: Validate the data associated with the objects. Ensure that there are no inconsistencies or errors in the data that could lead to type mismatches.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the object types involved and their expected relationships.
  Debugging: If you have access to debugging tools, you can trace the process to identify where the mismatch is occurring. This may provide insights into the root cause of the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide more detailed analysis and support based on your specific system configuration and usage.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.