How To Fix CRM_MKTTG_TG457 - Processing of 'Ins. Del.' took &1 sec (incl. &2 sec for pck retrieval)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 457

• Message text: Processing of 'Ins. Del.' took &1 sec (incl. &2 sec for pck retrieval)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG457 - Processing of 'Ins. Del.' took &1 sec (incl. &2 sec for pck retrieval) ?

  The SAP error message CRM_MKTTG_TG457 indicates a performance issue related to the processing of an "Ins. Del." (which typically refers to an "Insert Delivery" operation) in the SAP CRM system. The message provides information about the time taken for processing, including the time spent on package retrieval.
  Cause:
  
  
  Performance Bottlenecks: The error suggests that the processing time for the operation is longer than expected. This could be due to various reasons, such as:
  
  High volume of data being processed.
  Inefficient database queries or lack of proper indexing.
  Network latency or issues with the SAP application server.
  Resource constraints on the server (CPU, memory, etc.).
  Locks or contention on database tables.
  
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related components can also lead to performance issues.
  
  
  Custom Code: If there are custom enhancements or modifications in the CRM system, they might be causing delays in processing.
  
  
  Solution:
  
  
  Performance Analysis:
  
  Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to analyze performance issues.
  Check for long-running database queries using transaction code SE30 (Runtime Analysis) or SQL trace (ST05).
  
  
  
  Database Optimization:
  
  Ensure that the database is properly indexed for the queries being executed.
  Consider database performance tuning, such as updating statistics or reorganizing tables.
  
  
  
  System Monitoring:
  
  Monitor system resources (CPU, memory, disk I/O) using transaction codes like SM50 (Work Process Overview) and SM66 (Global Work Process Overview).
  Check for any locks or contention issues in the system.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the CRM system and ensure they are optimized for performance.
  
  
  
  Custom Code Review:
  
  If there are custom developments, review the code for performance issues and optimize as necessary.
  
  
  
  Batch Processing:
  
  If applicable, consider processing data in smaller batches to reduce the load on the system.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address known issues or provide performance improvements related to the error message.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to CRM performance tuning and best practices.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and found solutions.
  
  By following these steps, you should be able to identify the root cause of the performance issue and implement appropriate solutions to improve the processing time for the "Ins. Del." operation in your SAP CRM system.