How To Fix CRM_MKTTG_TG451 - Business partner &1 does not exist in the CRM system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 451

• Message text: Business partner &1 does not exist in the CRM system

What causes this issue?

You are trying to create a target group using business partners from a
SAP NetWeaver BW system. Those business partners must also exist in the
SAP CRM system; this is not the case for business partner &V1&.

System Response

The business partner is not added to the target group.

How to fix this error?

Make sure that all business partners from the BW InfoProvider that you
are using for segmentation also exist in your SAP CRM system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG451 - Business partner &1 does not exist in the CRM system ?

  The SAP error message CRM_MKTTG_TG451 indicates that a specific business partner (BP) does not exist in the CRM system. This error typically arises in scenarios where a business partner is being referenced in a transaction or process, but the system cannot find the corresponding entry in the CRM database.
  Cause:
  
  Non-Existent Business Partner: The business partner ID being referenced does not exist in the CRM system.
  Data Synchronization Issues: If the business partner is created in another system (like SAP ERP) but has not been replicated or synchronized to the CRM system.
  Incorrect Business Partner ID: The ID being used may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner in the CRM system.
  Inactive Business Partner: The business partner may exist but is marked as inactive.
  
  Solution:
  
  Verify Business Partner ID: Check the business partner ID for any typos or errors. Ensure that the ID being used is correct.
  Check Business Partner Existence: Use transaction code BP in the CRM system to search for the business partner. If it does not exist, you may need to create it.
  Data Replication: If the business partner exists in another system (like SAP ERP), ensure that the data replication process is functioning correctly. You may need to trigger a replication or check the middleware (like SAP PI/PO) for any issues.
  Activate Business Partner: If the business partner exists but is inactive, you may need to activate it.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or support notes for any specific configurations or known issues related to business partner management.
  
  Related Information:
  
  Transaction Codes: 
  
  BP: To manage business partners.
  SLG1: To check application logs for any related errors during the business partner creation or synchronization process.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to business partner management in CRM.
  Integration Scenarios: If using SAP Cloud Platform Integration or other middleware, ensure that the integration scenarios are correctly set up for business partner synchronization.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.