How To Fix CRM_MKTTG_TG405 - Usage code was defaulted to 100000 (Campaign)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 405

• Message text: Usage code was defaulted to 100000 (Campaign)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG405 - Usage code was defaulted to 100000 (Campaign) ?

  The SAP error message CRM_MKTTG_TG405 indicates that the usage code for a marketing campaign was defaulted to 100000. This typically occurs in the context of SAP Customer Relationship Management (CRM) when creating or processing marketing campaigns.
  Cause:
  The error message is triggered when the system cannot determine a specific usage code for the campaign being created or processed. The usage code is essential as it defines how the campaign will be utilized within the system. The default value of 100000 is applied when no specific usage code is assigned.
  Possible Reasons:
  
  Missing Configuration: The usage codes may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the campaign setup.
  Authorization Issues: The user may not have the necessary authorizations to assign or view specific usage codes.
  System Settings: The system settings may not be aligned with the requirements for the campaign.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for marketing campaigns in SAP CRM.
  Ensure that the usage codes are defined correctly and that the necessary settings are in place.
  
  
  
  Assign Usage Code:
  
  When creating or editing a campaign, manually assign a valid usage code instead of relying on the default.
  Ensure that the usage code aligns with the intended purpose of the campaign.
  
  
  
  Review Data:
  
  Check the data entered for the campaign to ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could lead to the default usage code being applied.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to create or modify campaigns and assign usage codes.
  If needed, consult with your SAP security team to ensure proper access rights.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on usage codes and campaign management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Usage Codes: These are typically used to categorize campaigns based on their purpose, such as promotional, informational, or lead generation.
  SAP CRM Documentation: SAP provides extensive documentation on CRM functionalities, including campaign management and configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to campaign management, such as CRMD_ORDER for managing marketing campaigns.
  
  By following these steps, you should be able to address the error message and ensure that your marketing campaigns are set up correctly in SAP CRM.