How To Fix CRM_MKTTG_TG371 - Only end-node Target Groups will be consolidated.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 371

• Message text: Only end-node Target Groups will be consolidated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

consolidation. All other selected Segmentation Elements will be ignored.
All end-node Target Groups will be taken into account during the

System Response

Groups for consolidation.
You selected some Segmentation Elements that are not end-node Target
steps of the Segmentation Model.
Target Groups that don't have outgoing edges to other objects in lower
Target Group consolidation only works with end-node Target Groups, i.e.

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG371 - Only end-node Target Groups will be consolidated. ?

  The SAP error message CRM_MKTTG_TG371 indicates that there is an issue with the consolidation of target groups in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when you attempt to consolidate target groups that are not end-node target groups. 
  Cause:
  The error arises because the consolidation process in SAP CRM is designed to work only with end-node target groups. An end-node target group is a target group that does not have any further subdivisions or child target groups. If you try to consolidate a target group that has child target groups or is not an end-node, the system will throw this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Target Group Structure: Review the structure of the target groups you are trying to consolidate. Ensure that you are only selecting end-node target groups for the consolidation process.
  
  
  Identify Child Target Groups: If you have selected a target group that contains child target groups, you will need to either:
  
  Consolidate the child target groups first, or
  Select only the end-node target groups for consolidation.
  
  
  
  Use the Correct Functionality: Make sure you are using the correct transaction or function for consolidating target groups. The transaction code for managing target groups is usually CRMD_ORDER or CRMD_ORDERADM_H.
  
  
  Consult Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more detailed instructions on managing target groups and understanding their hierarchy.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  Related Information:
  
  Target Group Management: Understanding how target groups are structured in SAP CRM is crucial. Familiarize yourself with the concepts of parent and child target groups.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context.
  Training and Documentation: Consider undergoing training on SAP CRM marketing functionalities to better understand how to manage target groups effectively.
  
  By following these steps, you should be able to address the error and successfully consolidate your target groups in SAP CRM.