How To Fix CRM_MKTTG_TG216 - Target group contains only &1; member data &2 not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 216

• Message text: Target group contains only &1; member data &2 not processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG216 - Target group contains only &1; member data &2 not processed ?

  The SAP error message CRM_MKTTG_TG216 indicates that a target group contains only one member, and as a result, the system is unable to process the member data specified. This error typically arises in the context of marketing and target group management within SAP Customer Relationship Management (CRM).
  Cause:
  
  Single Member in Target Group: The primary cause of this error is that the target group you are trying to process contains only one member. The system requires at least two members to perform certain operations, such as generating marketing campaigns or executing mass communications.
  Data Selection Criteria: The selection criteria used to create the target group may have been too restrictive, resulting in only one member being included.
  Data Integrity Issues: There may be issues with the data integrity or completeness of the member records, leading to the exclusion of potential members.
  
  Solution:
  
  Check Target Group Membership: Review the target group to confirm the number of members it contains. If it only has one member, consider adding more members to the target group.
  Modify Selection Criteria: If the selection criteria are too restrictive, adjust them to include a broader range of members. This may involve changing filters or conditions used to define the target group.
  Create a New Target Group: If necessary, create a new target group with different criteria that will yield multiple members.
  Data Quality Check: Ensure that the data for potential members is complete and accurate. This may involve checking for missing or incorrect information in the member records.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing target groups and understanding the implications of member counts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing target groups, such as CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to create and modify target groups in the system.
  Training and Support: If you are unsure about how to proceed, consider reaching out to your SAP support team or attending training sessions on SAP CRM marketing functionalities.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error and successfully process your target group data.