How To Fix CRM_MKTTG_TG215 - Invalid action code &1; member data not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 215

• Message text: Invalid action code &1; member data not processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG215 - Invalid action code &1; member data not processed ?

  The SAP error message CRM_MKTTG_TG215 indicates that there is an invalid action code being used in the context of marketing or campaign management within the SAP Customer Relationship Management (CRM) module. This error typically arises when trying to process member data for a marketing campaign or activity, and the action code provided does not match any of the expected or valid codes.
  Cause:
  
  Invalid Action Code: The action code specified in the process is not recognized by the system. This could be due to a typo, an outdated code, or a code that has not been defined in the system.
  Configuration Issues: The action codes may not be properly configured in the system, or there may be missing entries in the relevant customizing settings.
  Data Integrity Issues: The member data being processed may have inconsistencies or errors that lead to the invalid action code being referenced.
  
  Solution:
  
  Check Action Code: Verify the action code being used in the process. Ensure that it is correctly spelled and corresponds to a valid action code defined in the system.
  Review Configuration: Go to the customizing settings in SAP (transaction SPRO) and check the configuration for marketing action codes. Ensure that the action codes are correctly defined and active.
  Data Validation: Review the member data being processed to ensure that it is complete and does not contain any errors that could lead to the invalid action code.
  Consult Documentation: Refer to SAP documentation or help resources to understand the valid action codes and their usage in the context of your specific marketing scenario.
  Debugging: If the issue persists, consider debugging the process to identify where the invalid action code is being generated or referenced.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the marketing activities and their associated action codes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.