How To Fix CRM_MKTTG_TG121 - Segment category specified is not permitted in the condition technique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 121

• Message text: Segment category specified is not permitted in the condition technique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG121 - Segment category specified is not permitted in the condition technique ?

  The SAP error message CRM_MKTTG_TG121 indicates that the segment category specified in your marketing campaign or condition technique is not permitted. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with marketing functions, particularly in the area of campaign management or segmentation.
  Cause:
  
  Invalid Segment Category: The segment category you are trying to use may not be defined or allowed in the current context of your marketing campaign or condition technique.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of certain segment categories.
  Data Inconsistencies: The data associated with the segment category may be inconsistent or incomplete, leading to the error.
  Authorization Issues: The user may not have the necessary authorizations to use the specified segment category.
  
  Solution:
  
  Check Segment Category: Verify that the segment category you are trying to use is valid and correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Review Configuration: Go to the configuration settings for marketing and check if the segment category is allowed in the condition technique. You may need to adjust the settings to permit the use of the specified segment category.
  Data Validation: Ensure that all data related to the segment category is complete and consistent. This may involve checking master data or other related records.
  User Authorizations: Confirm that the user has the necessary authorizations to access and use the specified segment category. If not, you may need to adjust the user roles or permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the segment categories and their permitted uses within the marketing module.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access marketing documents and check the segment categories.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM marketing functionalities.