How To Fix CRM_MKTTG_TG046 - Target group &1 locked for follow-up processing due to campaign &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 046

• Message text: Target group &1 locked for follow-up processing due to campaign &2

What causes this issue?

Target group &V1& is assigned to at least one marketing project. The
execution of this marketing project was not completed correctly. To
ensure that the marketing project can be used again without causing
problems, target group &V1& must not be changed in the segment area.

System Response

The target group &V1& is locked.

How to fix this error?

Open the campaign &V2& and restart the execution (Target Group to
Channel). After successful execution, you are able to change the target
group in segmentation area again. It is not possible to delete the
target group assignment of the marketing project if the execution was
not completed correctly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG046 - Target group &1 locked for follow-up processing due to campaign &2 ?

  The SAP error message CRM_MKTTG_TG046 indicates that a target group (TG) is locked for follow-up processing due to an associated campaign. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to perform an action on a target group that is currently being used in a campaign or is locked for some other reason.
  Cause:
  
  Active Campaign: The target group is currently being used in an active marketing campaign, which prevents any modifications or follow-up processing until the campaign is completed or the target group is released.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a target group is locked, it means that another user or process is currently using it.
  Incomplete Processing: If there are ongoing processes related to the target group, such as data extraction or report generation, it may also lead to this lock.
  
  Solution:
  
  Check Campaign Status: Verify if the campaign associated with the target group is still active. If it is, you may need to wait until the campaign is completed or the target group is released.
  Release the Lock: If you have the necessary permissions, you can try to release the lock on the target group. This can be done through transaction codes like SM12 (to check for locks) or SM21 (to check system logs).
  Consult with Team Members: If you are part of a team, check with your colleagues to see if someone else is currently using the target group or if they have any ongoing processes that might be causing the lock.
  Review Campaign Settings: If you have administrative access, review the settings of the campaign to see if it can be modified or if the target group can be released for follow-up processing.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRM_MKTTG: For managing target groups.
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  
  
  Documentation: Review SAP documentation related to target groups and campaign management for more detailed insights.
  User Permissions: Ensure that you have the necessary permissions to perform actions on target groups and campaigns.
  
  By following these steps, you should be able to resolve the error and proceed with your follow-up processing.