How To Fix CRM_MKTTG_TG039 - Inactive &1 not allowed for category 'Conditions'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 039

• Message text: Inactive &1 not allowed for category 'Conditions'

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

How to fix this error?

System Response

assigned to a marketing project .
category <ZK>Conditions</> if the target group/product segment is
You can only save active target groups/product segments of the segment

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG039 - Inactive &1 not allowed for category 'Conditions' ?

  The SAP error message CRM_MKTTG_TG039 indicates that an inactive object (in this case, a condition) is not allowed for the specified category. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with marketing or condition management.
  Cause:
  The error occurs when you attempt to use a condition that is marked as inactive. Inactive conditions cannot be processed or utilized in marketing campaigns, pricing, or other related functionalities. This is a safeguard to ensure that only valid and active conditions are applied in business processes.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Condition Status:
  
  Navigate to the relevant condition records in the SAP system.
  Verify the status of the condition. If it is inactive, you will need to activate it.
  
  
  
  Activate the Condition:
  
  If you have the necessary permissions, you can activate the condition directly in the condition management area.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to modify the status of the condition.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the marketing or condition management module allow for the use of active conditions only.
  Check if there are any specific settings that might restrict the use of certain conditions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module you are working with to understand the implications of inactive conditions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for condition management, such as VK11, VK12, VK13 (Display Condition).
  Authorization: Ensure you have the necessary authorizations to activate or modify conditions in the system.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Testing: After making changes, conduct thorough testing to ensure that the condition is now active and functioning as expected in your business processes.
  
  By following these steps, you should be able to resolve the error and continue with your work in SAP CRM.