How To Fix CRM_MKTTG_TG038 - Product segment &1 not active

CRM_MKTTG_TG038 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 038

• Message text: Product segment &1 not active

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG038 - Product segment &1 not active ?

  The SAP error message CRM_MKTTG_TG038 indicates that a specific product segment (identified by &1) is not active in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to marketing or product management.
  
  Cause:
  
  Inactive Product Segment: The product segment you are trying to use is not activated in the system. This could be due to configuration settings or the segment being deactivated intentionally.
  Missing Configuration: The product segment may not have been properly configured in the system, leading to it being considered inactive.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from recognizing the product segment as active.
  
  
  Solution:
  
  
  Activate the Product Segment:
  
  Go to the relevant configuration settings in SAP CRM.
  Navigate to the area where product segments are managed (usually under Marketing or Product Management).
  Check the status of the product segment identified by &1 and activate it if