How To Fix CRM_MKTTG_TG009 - Incorrect target group type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 009

• Message text: Incorrect target group type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG009 - Incorrect target group type ?

  The SAP error message CRM_MKTTG_TG009 indicates that there is an issue with the target group type being used in a marketing campaign or activity. This error typically arises when the target group type specified does not match the expected type for the operation being performed.
  Cause:
  
  Incorrect Target Group Type: The target group type specified in the marketing activity does not correspond to the type expected by the system. For example, if a campaign is set up to use a specific type of target group (like a customer target group), but a different type (like a prospect target group) is provided, this error will occur.
  Configuration Issues: There may be configuration settings in the SAP system that define which target group types are valid for certain marketing activities. If these settings are not aligned with the target group being used, the error will be triggered.
  Data Integrity Issues: The target group itself may have been incorrectly defined or may not exist in the system, leading to this error when trying to reference it.
  
  Solution:
  
  Check Target Group Type: Verify the target group type being used in the marketing activity. Ensure that it matches the expected type for the operation you are trying to perform.
  Review Configuration Settings: Check the configuration settings in the SAP system related to marketing and target groups. Ensure that the target group types are correctly defined and that the marketing activity is set up to accept the specified type.
  Correct Target Group Definition: If the target group is incorrectly defined, you may need to create or modify the target group to ensure it aligns with the expected type.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the target group types and their valid uses within marketing activities.
  Testing: After making changes, test the marketing activity again to ensure that the error has been resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on target group types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing activities and CRMD_ORDERADM_H for accessing order administration.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage target groups and marketing activities.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.