How To Fix CRM_MKTTG_TG008 - Target group & locked for follow-up processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 008

• Message text: Target group & locked for follow-up processing

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

marketing project if the execution was not completed correctly.
again. It is not possible to delete the target group assignment of the
execution, you are able to change the target group in segmentation area
to Channel</>) of the appropriate marketing project(s). After successful
Open the marketing project and restart the execution (<ZK>Target Group

How to fix this error?

System Response

problems, target group &V1& must not be changed in the segment area.
ensure that the marketing project can be used again without causing
execution of this marketing project was not completed correctly. To
Target group &V1& is assigned to at least one marketing project . The

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG008 - Target group & locked for follow-up processing ?

  The SAP error message CRM_MKTTG_TG008 indicates that a target group is locked for follow-up processing. This typically occurs in the context of SAP Customer Relationship Management (CRM) when a target group is being used in a marketing campaign or other processes, and it is currently locked for modifications or follow-up actions.
  Cause:
  
  Locked by Another User/Process: The target group may be locked because another user or process is currently using it for follow-up processing.
  Incomplete Processing: If a previous operation involving the target group was not completed successfully, it may remain locked.
  System Configuration: Certain configurations or settings in the system may lead to the locking of target groups during specific operations.
  
  Solution:
  
  Check Lock Status: Verify if the target group is indeed locked by checking the lock status in the system. You can use transaction code SM12 to view and manage locks.
  Wait for Release: If the target group is locked by another user, you may need to wait until that user completes their processing and releases the lock.
  Unlock Manually: If you have the necessary authorizations, you can manually unlock the target group in transaction SM12. Be cautious with this approach, as it may disrupt other users' processes.
  Review Logs: Check the application logs for any errors or messages that might indicate why the target group is locked. This can provide insights into whether there was an issue with a previous operation.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks) and CRMD_ORDER (to manage CRM orders).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage target groups and their locks.
  Documentation: Refer to SAP documentation or help resources for more detailed information on target group management and error handling in CRM.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.