How To Fix CRM_MKTTG_SET060 - Wildcard (*) and escape (#) symbols not allowed in description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 060

• Message text: Wildcard (*) and escape (#) symbols not allowed in description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET060 - Wildcard (*) and escape (#) symbols not allowed in description ?

  The SAP error message CRM_MKTTG_SET060 indicates that there is an issue with the use of wildcard (*) and escape (#) symbols in a description field within the SAP CRM (Customer Relationship Management) system. This error typically arises when users attempt to enter or process data that includes these symbols, which are not permitted in certain fields.
  Cause:
  
  Invalid Characters: The error is triggered when a user tries to input a description that contains wildcard (*) or escape (#) characters. These characters are often used in search queries or patterns but are not allowed in specific fields where a clear and unambiguous description is required.
  Data Entry Error: Users may inadvertently include these characters while entering data, especially if they are copying and pasting from other sources.
  
  Solution:
  
  Remove Invalid Characters: Review the description field where the error occurred and remove any instances of the wildcard (*) and escape (#) symbols. Ensure that the description is clear and does not contain any special characters that are not allowed.
  Validation: Implement validation checks in the data entry process to prevent users from entering invalid characters in the future. This can be done through user training or by modifying the input forms to restrict certain characters.
  Error Handling: If this error occurs frequently, consider implementing error handling mechanisms that provide users with clear feedback on what characters are not allowed and guide them on how to correct their input.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with for more details on valid input formats and restrictions.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue or provide additional guidance.
  User Training: Conduct training sessions for users to familiarize them with the input requirements and restrictions in the CRM system to minimize the occurrence of such errors.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.