How To Fix CRM_MKTTG_SET054 - You are not authorized to display this marketing segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 054

• Message text: You are not authorized to display this marketing segment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET054 - You are not authorized to display this marketing segment ?

  The SAP error message CRM_MKTTG_SET054 indicates that a user does not have the necessary authorization to display a specific marketing segment in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to access marketing segments for which they lack the appropriate permissions.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user’s role or profile does not include the necessary authorizations to view the marketing segment.
  Role Configuration: The roles assigned to the user may not be configured correctly to include access to the marketing segment in question.
  Object-Specific Restrictions: There may be specific restrictions on the marketing segment that limit access based on user roles or organizational units.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has the necessary roles that include access to marketing segments.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to marketing segments. The relevant authorization objects may include CRM_MKTTG or similar objects that control access to marketing data.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the user’s roles or create a new role that includes the required authorizations.
  This can be done using transaction code PFCG, where you can add the necessary authorization objects to the role.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Documentation: Review SAP documentation related to CRM marketing and authorization management for more detailed information on how to manage user access.
  Training: Consider training for users on how to navigate authorization issues and understand their roles within the SAP system.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_SET054 error and ensure that users have the appropriate access to marketing segments in SAP CRM.