How To Fix CRM_MKTTG_SET047 - Segmentation model has expired


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

  • Message number: 047

  • Message text: Segmentation model has expired

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SET047 - Segmentation model has expired ?

    The SAP error message CRM_MKTTG_SET047 indicates that a segmentation model has expired. This typically occurs in the context of SAP Customer Relationship Management (CRM) when a segmentation model is no longer valid due to its expiration date.

    Cause:

    1. Expiration Date: The segmentation model has a defined validity period, and the current date is beyond this period.
    2. Model Configuration: The segmentation model may not have been properly configured to ensure it remains valid for the required duration.
    3. Data Maintenance: Regular maintenance of segmentation models may not have been performed, leading to expired models.

    Solution:

    1. Check Validity: Verify the validity period of the segmentation model in the SAP system. You can do this by navigating to the segmentation model in the CRM system and checking its start and end dates.
    2. Extend Validity: If the model is expired, you can extend its validity by editing the model and setting a new end date.
    3. Create a New Model: If extending the validity is not an option, consider creating a new segmentation model that meets your current requirements.
    4. Review Segmentation Strategy: Ensure that your segmentation strategy aligns with business needs and that models are regularly reviewed and updated as necessary.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing segmentation models.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access CRM order management and check related segmentation models.
    • SAP Notes: Check SAP Notes for any known issues or patches related to segmentation models.
    • User Roles: Ensure that you have the necessary permissions to modify segmentation models in the CRM system.
    • Training: Consider training for users involved in managing segmentation models to ensure they understand how to maintain and update them effectively.

    By following these steps, you should be able to resolve the error and ensure that your segmentation models are valid and functioning as intended.

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