How To Fix CRM_MKTTG_SET037 - Segment &1 has references and cannot be archived

CRM_MKTTG_SET037 - Overview

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 037

• Message text: Segment &1 has references and cannot be archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET037 - Segment &1 has references and cannot be archived ?

  The SAP error message CRM_MKTTG_SET037 indicates that a specific segment (denoted as &1) in the SAP Customer Relationship Management (CRM) system has references that prevent it from being archived. This is a common issue when dealing with data archiving in SAP, particularly in the context of marketing and campaign management.
  
  Cause:
  The error occurs because the segment you are trying to archive is still being referenced by other objects or processes in the system. This could include:
  
  Active Campaigns: The segment may be linked to ongoing marketing campaigns.
  Data Dependencies: Other data objects, such as leads, opportunities, or other marketing-related entities, may still reference this segment.
  Open Processes: There may be open or pending processes that involve the segment, such as reports or analyses.
  
  
  Solution:
  To resolve this error and successfully archive the segment, you can follow these steps:
  
  
  Check References: Identify what is referencing the segment. You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check