How To Fix CRM_MKTTG_SET030 - Text could not be found on database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

  • Message number: 030

  • Message text: Text could not be found on database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SET030 - Text could not be found on database ?

    The SAP error message CRM_MKTTG_SET030 ("Text could not be found on database") typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to retrieve a specific text or description from the database. This can happen for various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Text Entries: The text or description that the system is trying to access may not exist in the database. This can happen if the text was never created or if it was deleted.
    2. Incorrect Language Settings: The text might exist in a different language, and the system is set to a language that does not have the corresponding text.
    3. Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries.
    4. Authorization Issues: The user may not have the necessary permissions to access the text data.
    5. Configuration Issues: There may be configuration settings that are preventing the text from being retrieved.

    Solutions:

    1. Check Text Entries: Verify if the text exists in the relevant tables. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant text tables.
    2. Create Missing Text: If the text is indeed missing, you may need to create it using the appropriate transaction (e.g., using transaction CRMD_ORDER for CRM orders).
    3. Language Settings: Ensure that the language settings in your user profile match the language of the text you are trying to access. You can check this in the user settings (SU01).
    4. Authorization Check: Verify that the user has the necessary authorizations to access the text data. This can be checked in transaction SU53 (Authorization Check).
    5. Database Consistency: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is functioning correctly.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, CRMD_ORDER, and SU01 for troubleshooting.
    • SAP Documentation: Review SAP documentation related to text management in CRM for more detailed information on how texts are handled.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.

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