How To Fix CRM_MKTTG_SET028 - Internal error in function modules for archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 028

• Message text: Internal error in function modules for archiving

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET028 - Internal error in function modules for archiving ?

  The SAP error message CRM_MKTTG_SET028 indicates an internal error in function modules related to archiving in the SAP Customer Relationship Management (CRM) system. This error typically arises during the archiving process when the system encounters unexpected conditions or data inconsistencies.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the archiving process is trying to handle. This could be due to missing or corrupted records.
  Configuration Issues: Incorrect configuration settings for archiving in the CRM system can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the archiving process can also trigger this error.
  System Bugs: There may be bugs in the specific version of the SAP system you are using, which could lead to internal errors during archiving.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  Data Consistency Check: Use transaction codes like SARA to perform a consistency check on the data that is being archived. This can help identify any inconsistencies that need to be resolved.
  Review Configuration: Ensure that the archiving object configuration is correct. Check the settings in transaction SARA for the specific archiving object you are working with.
  User Authorizations: Verify that the user executing the archiving process has the necessary authorizations. You can check this using transaction SU53 after the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error details and any logs you have collected.
  
  Related Information:
  
  Archiving Process: Understand the archiving process in SAP CRM, including the relevant transactions and objects involved.
  Transaction Codes: Familiarize yourself with transaction codes like SARA (Archive Administration) and SLG1 (Application Log) for managing archiving and reviewing logs.
  SAP Documentation: Refer to the official SAP documentation for detailed guidance on archiving in CRM and troubleshooting common errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.