How To Fix CRM_MKTTG_SET011 - Profile & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 011

• Message text: Profile & does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET011 - Profile & does not exist ?

  The SAP error message CRM_MKTTG_SET011 indicates that a specific marketing profile does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate marketing attributes or settings that are not defined in the system.
  Cause:
  
  Non-existent Profile: The marketing profile you are trying to use has not been created or has been deleted.
  Incorrect Profile Name: There may be a typo or incorrect reference to the profile name in your configuration or transaction.
  Authorization Issues: The user may not have the necessary authorizations to view or access the marketing profile.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in related tables.
  
  Solution:
  
  
  Check Profile Existence:
  
  Go to the relevant transaction (e.g., BP for Business Partner or CRMD_ORDER for CRM Order Management) and check if the marketing profile exists.
  Use transaction CRMD_ORDER or CRMD_ORDERADM_H to look for the profile in the database.
  
  
  
  Create or Restore Profile:
  
  If the profile does not exist, you may need to create it. This can typically be done in the customizing settings under the marketing area.
  If the profile was deleted accidentally, you may need to restore it from a backup or recreate it manually.
  
  
  
  Verify Profile Name:
  
  Double-check the spelling and format of the profile name in your configuration or transaction to ensure it matches the existing profiles.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing profile. You may need to consult with your SAP security team to verify this.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data issues that may be causing the error. This may involve checking related tables for missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing marketing profiles and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and SPRO for customizing settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_MKTTG_SET011 and ensure that the marketing profile is correctly set up in your SAP system.