How To Fix CRM_MKTTG_SET002 - Profile set & has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 002

• Message text: Profile set & has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET002 - Profile set & has been deleted ?

  The SAP error message CRM_MKTTG_SET002 indicates that a profile set has been deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a marketing profile set that no longer exists in the system.
  Cause:
  
  Deletion of Profile Set: The most common cause is that the profile set you are trying to access has been deleted from the system. This could happen due to manual deletion by a user or as part of a data cleanup process.
  Data Inconsistency: There may be inconsistencies in the database where references to the deleted profile set still exist in other objects or transactions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the profile set, leading to confusion about whether it exists or not.
  
  Solution:
  
  Check Profile Set Existence: Verify if the profile set indeed exists in the system. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  Restore Deleted Profile Set: If the profile set was deleted unintentionally, you may need to restore it from a backup if available. If you have a transport request or a backup of the configuration, you can re-import it.
  Create a New Profile Set: If restoration is not possible, you may need to create a new profile set with the same parameters as the deleted one.
  Check for Dependencies: Investigate if there are any dependent objects or transactions that are still referencing the deleted profile set. You may need to update or remove these references.
  Authorization Check: Ensure that the user has the necessary authorizations to access the profile set. You can check this in the user roles and authorizations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing profile sets.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to CRM marketing and profile management for best practices and guidelines on managing profile sets.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.