How To Fix CRM_MKTTG_SET001 - Profile set could not be found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 001

• Message text: Profile set could not be found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET001 - Profile set could not be found in database ?

  The SAP error message CRM_MKTTG_SET001 indicates that a profile set could not be found in the database. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing or campaign management functionalities.
  Causes:
  
  Missing Profile Set: The specified profile set does not exist in the database. This could be due to it being deleted or never created.
  Incorrect Configuration: The system might be looking for a profile set that is not correctly configured or has been incorrectly referenced in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the profile set.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corruption.
  
  Solutions:
  
  
  Check Profile Set Existence:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code CRMD_ORDER or CRMD_ORDERADM_H) and check if the profile set exists.
  Use transaction SE11 (Data Dictionary) to look up the relevant tables and verify if the profile set is present.
  
  
  
  Create or Restore Profile Set:
  
  If the profile set is missing, you may need to create it again. This can typically be done through the relevant configuration settings in the SAP CRM system.
  If it was deleted accidentally, check if there is a backup or if it can be restored from a transport request.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for marketing and campaign management are correctly set up. This includes checking the settings in transaction SPRO under the CRM module.
  
  
  
  Check Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the profile set. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Database Consistency Check:
  
  If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to perform database checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Documentation: Review SAP documentation related to CRM marketing and profile management for additional context and guidance.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.