How To Fix CRM_MKTTG_SEG_BWA184 - BW synchronization trace: &1 records written to delta queue (&2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

  • Message number: 184

  • Message text: BW synchronization trace: &1 records written to delta queue (&2)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA184 - BW synchronization trace: &1 records written to delta queue (&2) ?

    The SAP error message CRM_MKTTG_SEG_BWA184 indicates an issue related to the synchronization of data between the CRM system and the BW (Business Warehouse) system, specifically concerning the delta queue. The message states that a certain number of records have been written to the delta queue, but it may also imply that there are issues with the synchronization process.

    Cause:

    1. Delta Queue Issues: The delta queue may not be processing records correctly, leading to discrepancies in the data being sent to BW.
    2. Data Volume: A large volume of data being processed can lead to performance issues or timeouts.
    3. Configuration Issues: Incorrect configuration settings in the CRM or BW system can lead to synchronization problems.
    4. Network Issues: Connectivity problems between the CRM and BW systems can cause delays or failures in data transfer.
    5. Data Consistency: Inconsistencies in the data model or data integrity issues can lead to errors during synchronization.

    Solution:

    1. Check Delta Queue: Monitor the delta queue to ensure that it is functioning correctly. You can use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check the status of the queues.
    2. Reprocess Records: If there are records stuck in the delta queue, you may need to reprocess them. This can often be done by manually triggering the delta load.
    3. Review Configuration: Ensure that the configuration settings for the CRM and BW systems are correct. This includes checking the data sources, extraction settings, and any relevant settings in the BW system.
    4. Check for Errors: Look for any error messages in the BW system that may provide more context about the synchronization issue. Use transaction RSA1 in BW to check for errors in data loading.
    5. Network Connectivity: Verify that there are no network issues between the CRM and BW systems that could be affecting data transfer.
    6. Performance Tuning: If the volume of data is high, consider performance tuning options, such as increasing the batch size for data transfer or optimizing the data model.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, RSA1, and RSCUSTV10 for monitoring and managing queues and data sources.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the error message.
    • Documentation: Review SAP documentation for best practices on configuring and managing data synchronization between CRM and BW systems.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTTG_SEG_BWA184 error message.

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