How To Fix CRM_MKTTG_SEG_BWA182 - BW synchronization trace: &1 records deleted (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 182

• Message text: BW synchronization trace: &1 records deleted (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA182 - BW synchronization trace: &1 records deleted (&2) ?

  The SAP error message CRM_MKTTG_SEG_BWA182 typically relates to issues encountered during the synchronization process between the SAP CRM (Customer Relationship Management) system and the BW (Business Warehouse) system, particularly when dealing with marketing segments.
  Cause:
  The error message indicates that during the synchronization process, a certain number of records were deleted. This can happen for several reasons, including:
  
  Data Consistency Issues: There may be inconsistencies in the data between the CRM and BW systems, leading to the deletion of records that are no longer valid or needed.
  Configuration Changes: Changes in the configuration of marketing segments or the underlying data model can lead to records being marked for deletion.
  Data Cleanup Processes: Regular data maintenance or cleanup processes may have been executed, resulting in the deletion of records that were previously synchronized.
  Errors in Data Extraction: Issues during the data extraction process from CRM to BW can also lead to records being flagged for deletion.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Synchronization Logs: Review the synchronization logs for more detailed information about which records were deleted and why. This can provide insights into whether the deletions were expected or if they indicate a problem.
  Data Consistency Check: Perform a consistency check between the CRM and BW systems to identify any discrepancies in the data. This may involve checking for missing or corrupted records.
  Review Configuration: If there have been recent changes to the configuration of marketing segments, review those changes to ensure they are correct and do not inadvertently lead to record deletions.
  Re-Synchronize Data: If the deletions were not intended, consider re-synchronizing the data from CRM to BW to restore any necessary records.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Engage SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and the error context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) and CRMD_ORDER (CRM Order Management) for monitoring and managing data.
  SAP Notes: Search for SAP Notes related to CRM_MKTTG_SEG_BWA182 for any known issues or fixes that may apply to your situation.
  Data Models: Understanding the data models used in both CRM and BW can help in diagnosing issues related to data synchronization.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.