How To Fix CRM_MKTTG_SEG_BWA102 - No step with internal number &1 in segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 102

• Message text: No step with internal number &1 in segment

What causes this issue?

No step with internal number &v1& in segment.
This applies to:
Step no. (if known): &V1&
Segment GUID (if known): &V2&
Segment ID (if known): &V3& .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA102 - No step with internal number &1 in segment ?

  The SAP error message CRM_MKTTG_SEG_BWA102 indicates that there is an issue with a marketing segment in the SAP Customer Relationship Management (CRM) system. Specifically, the error message states that there is "No step with internal number &1 in segment," which suggests that the system is trying to reference a step in a marketing segment that does not exist or is not properly defined.
  Cause:
  
  Missing Step Definition: The internal number referenced in the error message does not correspond to any defined step in the marketing segment.
  Corrupted Segment: The marketing segment may be corrupted or improperly configured, leading to missing or invalid references.
  Transport Issues: If the segment was transported from one system to another (e.g., from development to production), there may have been issues during the transport process that caused the segment to be incomplete.
  Data Consistency Issues: There may be inconsistencies in the data that are causing the system to fail to recognize the step.
  
  Solution:
  
  Check Segment Configuration: Go to the marketing segment configuration and verify that all steps are correctly defined. Ensure that the internal number referenced in the error message corresponds to a valid step.
  Recreate the Segment: If the segment appears to be corrupted, consider recreating it from scratch. This can help ensure that all steps are properly defined and linked.
  Transport Validation: If the segment was recently transported, check the transport logs for any errors or warnings. You may need to re-transport the segment or manually correct any issues.
  Data Consistency Check: Run any available consistency checks in the CRM system to identify and resolve data inconsistencies that may be causing the error.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTTG_SEG_BWA102 error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing segments and CRMD_ORDERADM_H for accessing order administration.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTTG_SEG_BWA102 error message in your SAP CRM system.