How To Fix CRM_MKTTG_SEARCH001 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEARCH - CRM Marketing: Search for Suitable Profiles for BP

• Message number: 001

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEARCH001 - Internal error ?

  The SAP error message CRM_MKTTG_SEARCH001 Internal error typically indicates that there is an issue within the CRM Marketing module, particularly related to the search functionality. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the CRM system or the marketing module can lead to internal errors.
  Data Inconsistencies: Missing or corrupted data in the database can trigger this error.
  System Bugs: There may be bugs in the version of SAP you are using that could cause this error.
  Authorization Issues: Insufficient permissions for the user trying to perform the search can also lead to internal errors.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may lead to unexpected errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the CRM Marketing module to ensure everything is set up correctly.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the database.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the search operation.
  System Updates: Check for any available patches or updates for your SAP system that may address known bugs.
  Performance Monitoring: Monitor system performance and resource usage to identify any bottlenecks that may be causing the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 for logging and SE80 for development work.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTTG_SEARCH001 Internal error.