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Message type: E = Error
Message class: CRM_MKTTG_SEARCH - CRM Marketing: Search for Suitable Profiles for BP
Message number: 000
Message text: Profile set, profile, or target group could not be found
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CRM_MKTTG_SEARCH000
- Profile set, profile, or target group could not be found ?The SAP error message CRM_MKTTG_SEARCH000 indicates that a profile set, profile, or target group could not be found in the system. This error typically occurs in the context of marketing or customer relationship management (CRM) activities when the system is unable to locate the specified marketing profile or target group.
Causes:
- Non-Existent Profile/Target Group: The specified profile set, profile, or target group may not exist in the system. This could be due to deletion or incorrect entry.
- Authorization Issues: The user may not have the necessary authorizations to access the specified profile or target group.
- Incorrect Configuration: There may be configuration issues in the marketing module that prevent the system from recognizing the profile or target group.
- Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that are required for the profile or target group to function correctly.
Solutions:
- Verify Existence: Check if the profile set, profile, or target group exists in the system. You can do this by navigating to the relevant transaction codes (e.g.,
CRMD_ORDER
,CRMD_ORDERADM_H
, or using the marketing area in the CRM module).- Check Authorizations: Ensure that the user has the necessary authorizations to access the profile or target group. This can be done by reviewing the user's roles and authorizations in the system.
- Review Configuration: Check the configuration settings in the marketing module to ensure that everything is set up correctly. This may involve reviewing settings in transaction codes like
SPRO
(SAP Project Reference Object) for marketing configuration.- Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies that may be causing the issue. This may involve using transaction codes like
SE16
to view database tables related to marketing profiles and target groups.- Recreate Missing Profiles/Groups: If the profile or target group is indeed missing, you may need to recreate it. Ensure that all necessary attributes and settings are correctly configured.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, and SPRO
for configuration.If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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