How To Fix CRM_MKTTG_SAMPLES001 - No sample creation rules found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAMPLES -

• Message number: 001

• Message text: No sample creation rules found

What causes this issue?

No rules for generating samples were found. Such rules are maintained
in <DS:SIMG.CRM_MKT_SPLIT_RATIO>Customizing</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAMPLES001 - No sample creation rules found ?

  The SAP error message CRM_MKTTG_SAMPLES001 indicates that there are no sample creation rules defined in the system for the marketing campaign or activity you are trying to execute. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with sample management in marketing.
  Cause:
  
  Missing Sample Creation Rules: The primary cause of this error is that there are no sample creation rules configured in the system. Sample creation rules define how samples are generated for marketing purposes.
  Configuration Issues: There may be issues in the configuration settings related to sample management in the CRM system.
  Incorrect Campaign Setup: The marketing campaign or activity may not be set up correctly to utilize sample creation rules.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Define Sample Creation Rules:
  
  Go to the SAP CRM system and navigate to the configuration settings for sample management.
  Define the necessary sample creation rules that specify how samples should be created for your marketing activities.
  
  
  
  Check Existing Rules:
  
  Verify if there are any existing sample creation rules that may not be applicable to the current campaign or activity. You can do this by checking the relevant customizing settings in the SAP system.
  
  
  
  Review Campaign Setup:
  
  Ensure that the marketing campaign or activity is correctly set up to utilize the sample creation rules. Check the parameters and settings associated with the campaign.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed instructions on how to create and manage sample creation rules.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to marketing and sample management, such as CRMD_ORDER for managing marketing campaigns.
  Customizing Path: The path to define sample creation rules typically involves navigating through the SAP Easy Access Menu: 
  
  SPRO -> SAP Reference IMG -> Marketing -> Sample Management -> Define Sample Creation Rules.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to create or modify sample creation rules in the system.
  
  By following these steps, you should be able to address the error message and successfully create samples for your marketing activities in SAP CRM.