How To Fix CRM_MKTTG_SAL005 - Selection attribute list could not be found in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

• Message number: 005

• Message text: Selection attribute list could not be found in buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAL005 - Selection attribute list could not be found in buffer ?

  The SAP error message CRM_MKTTG_SAL005 indicates that the selection attribute list could not be found in the buffer. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing or sales-related functionalities, particularly when trying to access or manipulate selection attributes for marketing campaigns or sales activities.
  Cause:
  
  Missing or Incorrect Configuration: The selection attribute list may not be properly configured in the system. This could be due to missing entries in the customizing settings or incorrect settings in the marketing or sales area.
  Buffer Issues: The buffer that stores the selection attributes may not have been populated correctly, or it may have been cleared or invalidated.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from retrieving the selection attributes.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the selection attributes.
  
  Solution:
  
  
  Check Configuration: Verify the configuration settings for selection attributes in the SAP CRM system. Ensure that the necessary attributes are defined and active.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under Marketing or Sales.
  
  
  
  Refresh Buffer: If the buffer is the issue, you can try to refresh it. This can sometimes be done by logging out and back into the system or using specific transaction codes to clear the buffer.
  
  
  Check Data Consistency: Run consistency checks on the data related to the selection attributes. Ensure that all necessary data is present and correctly configured.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the selection attributes. This can be checked in the user roles and profiles.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the selection attribute list is being called and why it is not found. This may require technical expertise.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and sales activities.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to CRM marketing and sales processes for additional insights into selection attributes and their configuration.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.