How To Fix CRM_MKTTG_SAL004 - Update of selection attribute list failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

• Message number: 004

• Message text: Update of selection attribute list failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAL004 - Update of selection attribute list failed ?

  The SAP error message CRM_MKTTG_SAL004: Update of selection attribute list failed typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with updating or processing selection attributes in marketing or sales-related functions. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the selection attributes.
  Configuration Issues: Incorrect configuration settings in the CRM system related to marketing or sales processes can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  Database Issues: Problems with the underlying database, such as locks or corruption, can prevent updates from being processed.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with the standard processing of selection attributes.
  
  Solutions:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or missing values. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in the CRM system related to marketing and sales. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user executing the transaction has the necessary authorizations to update selection attributes.
  Database Check: Check the database for any locks or issues. You may need to consult with your database administrator to resolve any underlying database problems.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in SAP.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  Consult Documentation: Review the official SAP documentation for any additional guidance on handling selection attributes in CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and sales.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.