How To Fix CRM_MKTTG_SAF080 - Selection criteria of the value help have been adjusted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

• Message number: 080

• Message text: Selection criteria of the value help have been adjusted

What causes this issue?

The search query contains fields for which the values have been defined
by the system. The search query was automatically adjusted to reflect
those values. Any user input in the respective fields was discarded.

System Response

For field '&V1&' (&V2&), the value '&V3&' was inserted in the search
query.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAF080 - Selection criteria of the value help have been adjusted ?

  The SAP error message CRM_MKTTG_SAF080, which states "Selection criteria of the value help have been adjusted," typically occurs in the context of SAP CRM (Customer Relationship Management) when there are issues related to the value help (dropdown lists) in selection screens or when using certain functionalities in the system.
  Cause:
  
  Data Model Changes: The underlying data model or the structure of the value help has been modified, which can lead to discrepancies in the expected values.
  Authorization Issues: The user may not have the necessary authorizations to access certain data, which can cause the value help to adjust or limit the available options.
  Configuration Changes: Changes in the configuration settings related to marketing or CRM modules can affect how value helps are populated.
  Custom Development: If there are custom enhancements or developments in the system, they might interfere with the standard behavior of value helps.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data related to the value help. This can be done by reviewing the user's roles and authorizations in the system.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly. This includes reviewing any recent changes that may have been made.
  Data Consistency: Verify the consistency of the data in the relevant tables. If there are inconsistencies, they may need to be corrected.
  Debugging: If you have access to the development environment, you can debug the value help function to identify where the selection criteria are being adjusted and why.
  Consult Documentation: Review SAP notes and documentation related to the specific version of SAP CRM you are using. There may be known issues or patches available that address this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM configuration and value help settings, such as SPRO for configuration and SE11 for data dictionary objects.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_MKTTG_SAF080 error message.