How To Fix CRM_MKTTG_SAF071 - Filter &1 is still in use and cannot be modified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

• Message number: 071

• Message text: Filter &1 is still in use and cannot be modified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAF071 - Filter &1 is still in use and cannot be modified ?

  The SAP error message CRM_MKTTG_SAF071 indicates that a filter you are trying to modify is currently in use, which prevents any changes from being made to it. This is a common issue in SAP CRM when dealing with marketing and campaign management functionalities.
  Cause:
  The error occurs when:
  
  The filter you are attempting to modify is actively being used in a campaign, marketing plan, or another object.
  There may be ongoing processes or transactions that reference the filter, making it locked for modifications.
  The filter might be part of a scheduled job or report that is currently running.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Usage: Identify where the filter is being used. You can do this by:
  
  Navigating to the relevant campaign or marketing plan and checking if the filter is assigned there.
  Reviewing any active processes or jobs that might be using the filter.
  
  
  
  Deactivate or Remove Usage: If the filter is in use:
  
  Temporarily deactivate the campaign or marketing plan that is using the filter.
  Remove the filter from any active processes or reports.
  
  
  
  Wait for Completion: If the filter is being used in a long-running process, you may need to wait until that process completes before attempting to modify the filter.
  
  
  Check Locks: Use transaction codes like SM12 to check for any locks on the filter. If you find any locks that are no longer needed, you can release them (ensure you have the necessary authorizations).
  
  
  Modify the Filter: Once you have ensured that the filter is not in use, you can proceed to modify it as needed.
  
  
  Consult Documentation: If you are unsure about the implications of modifying the filter, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER: For managing CRM orders.
  CRMD_ORDERADM_H: For accessing order administration.
  SM12: To check and manage locks.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to modify filters and access the relevant objects in SAP CRM.
  
  
  By following these steps, you should be able to resolve the error and successfully modify the filter in question.