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Message type: E = Error
Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter
Message number: 020
Message text: Text in language &1 could not be found on database
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CRM_MKTTG_SAF020
- Text in language &1 could not be found on database ?The SAP error message CRM_MKTTG_SAF020 indicates that the system is unable to find a specific text in the specified language in the database. This typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to retrieve text data (like marketing texts, campaign descriptions, etc.) that is supposed to be available in a particular language.
Cause:
- Missing Texts: The most common cause is that the text in the specified language has not been maintained in the system. This could happen if the texts were never created or if they were deleted.
- Incorrect Language Settings: The language settings in the user profile or the system configuration might not be set correctly, leading to the system looking for texts in a language that is not available.
- Transport Issues: If the texts were supposed to be transported from a development environment to a production environment, there might have been an issue during the transport process.
Solution:
Maintain Missing Texts:
- Go to the relevant transaction (e.g.,
SE61
for maintaining texts) and check if the text in the specified language exists.- If it does not exist, create the necessary text entries for that language.
Check Language Settings:
- Verify the language settings in your user profile. You can do this by going to the user settings in SAP (transaction
SU01
for user maintenance).- Ensure that the language you are trying to access is correctly set up in the system.
Transport Check:
- If the texts were supposed to be transported, check the transport logs to ensure that the transport was successful and that the texts were included.
- If necessary, re-transport the texts from the development environment.
Consult Documentation:
- Review any relevant SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
Related Information:
Transaction Codes:
SE61
- For maintaining texts.SU01
- For user maintenance.SE09
or SE10
- For transport management.SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
Language Configuration: Ensure that the languages are properly configured in the system settings. This can be checked in the system configuration under SPRO
.
By following these steps, you should be able to resolve the error message CRM_MKTTG_SAF020 and ensure that the necessary texts are available in the required language.
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