How To Fix CRM_MKTTG_SAF013 - Not all texts could be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

• Message number: 013

• Message text: Not all texts could be found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAF013 - Not all texts could be found on the database ?

  The SAP error message CRM_MKTTG_SAF013 indicates that not all texts could be found in the database when trying to access marketing-related functionalities in SAP CRM. This error typically arises in scenarios where the system is attempting to retrieve text elements (like descriptions, notes, etc.) that are expected to be present in the database but are missing or not properly configured.
  Causes:
  
  Missing Texts: The texts that the system is trying to access may not have been created or may have been deleted.
  Incorrect Language Settings: The texts may exist in a different language than the one currently being used in the session.
  Data Inconsistency: There may be inconsistencies in the database, such as incomplete data entries or issues during data migration.
  Authorization Issues: The user may not have the necessary authorizations to access certain texts or data.
  
  Solutions:
  
  Check Text Entries: Verify if the required texts exist in the relevant tables. You can do this by navigating to the relevant transaction codes (like SE11 for data dictionary) and checking the text tables associated with the marketing objects.
  Create Missing Texts: If the texts are indeed missing, you may need to create them using the appropriate transaction (like SO10 for text management).
  Language Settings: Ensure that the language settings in your user profile match the language of the texts you are trying to access. You can change the language in the user settings or by using the language key in the login screen.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the database that may be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the texts. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SO10 (Text Management), and SE37 (Function Module) to help troubleshoot and resolve the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to CRM marketing functionalities to understand the expected text configurations and requirements.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.