How To Fix CRM_MKTTG_SAF010 - Text could not be found on the database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

  • Message number: 010

  • Message text: Text could not be found on the database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SAF010 - Text could not be found on the database ?

    The SAP error message CRM_MKTTG_SAF010 typically indicates that a specific text or entry that the system is trying to access cannot be found in the database. This error is often related to marketing or campaign management functionalities within the SAP Customer Relationship Management (CRM) module.

    Causes:

    1. Missing Text Entries: The text that the system is trying to retrieve may not have been created or may have been deleted.
    2. Incorrect Language Settings: The text might exist in a different language version than the one currently being used in the session.
    3. Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries.
    4. Authorization Issues: The user may not have the necessary permissions to access the text or related data.
    5. Configuration Issues: There may be configuration settings that are not properly set up, leading to the inability to retrieve the text.

    Solutions:

    1. Check Text Entries: Verify if the required text entries exist in the database. You can do this by navigating to the relevant transaction or using the appropriate table (e.g., STXH for text headers).
    2. Language Settings: Ensure that the language settings in your user profile match the language of the text entries. You can change the language in the user settings or by using the language key in the session.
    3. Data Consistency Check: Run consistency checks or reports to identify any missing or corrupted data. This may involve using transaction codes like SE11 to check table entries.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the required texts. This can be checked with the help of your SAP security team.
    5. Recreate Missing Texts: If the text is indeed missing, you may need to recreate it using the appropriate transaction (e.g., SO10 for standard texts).
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing standard texts) and SE11 (for data dictionary).
    • SAP Documentation: Review the official SAP documentation for CRM and marketing functionalities to understand how text management works.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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