How To Fix CRM_MKTTG_SAF007 - Filter was not changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SAF - CRM Marketing: Messages Selection Attribute Filter

  • Message number: 007

  • Message text: Filter was not changed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SAF007 - Filter was not changed ?

    The SAP error message CRM_MKTTG_SAF007: "Filter was not changed" typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing functions, particularly in the area of segmentation or campaign management. This error indicates that the filter criteria you are trying to apply or modify has not been changed or updated, which can prevent the system from executing the desired operation.

    Causes:

    1. No Changes Made: The most common cause is that the filter criteria you are trying to save or apply are identical to the existing criteria. The system recognizes that there are no changes to be processed.
    2. User Error: The user may have intended to change the filter but did not actually modify any parameters.
    3. Technical Issues: There could be underlying technical issues or bugs in the system that prevent the filter from being recognized as changed.

    Solutions:

    1. Verify Changes: Double-check the filter settings to ensure that you have made actual changes. Modify at least one parameter in the filter criteria.
    2. Recreate the Filter: If you are unable to modify the existing filter, consider creating a new filter from scratch with the desired criteria.
    3. Check for Locks: Ensure that there are no locks on the filter or related objects that might prevent changes from being saved.
    4. System Refresh: Sometimes, refreshing the session or logging out and back in can resolve temporary glitches.
    5. Consult Documentation: Review SAP documentation or help resources for any specific notes related to this error message.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches that might address this specific error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
    • User Training: Ensure that users are trained on how to properly set and modify filters within the CRM system to avoid this error in the future.

    By following these steps, you should be able to resolve the error and successfully apply the desired filter in your SAP CRM environment.

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