How To Fix CRM_MKTTG_RFM012 - No suitable RFM communication log found for &


CRM_MKTTG_RFM012 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTTG_RFM - RFM Error Messages

  • Message number: 012

  • Message text: No suitable RFM communication log found for &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_RFM012 - No suitable RFM communication log found for & ?
    The SAP error message CRM_MKTTG_RFM012 indicates that there is no suitable RFM (Response and Follow-up Management) communication log found for the specified object. This error typically occurs in the context of marketing and campaign management within SAP CRM.
    
    Cause: Missing Communication Log: The most common cause is that the communication log for the specific RFM object (like a campaign or marketing activity) has not been created or is missing. Incorrect Object Reference: The object reference provided may be incorrect or does not exist in the system. Data Inconsistency: There may be inconsistencies in the data or configuration settings that prevent the system from finding the appropriate log. Authorization Issues: The user may not have the necessary authorizations to access the communication log.
    Solution: Check Communication Log: Verify if the communication log exists for the specified RFM object. You can do this by navigating to the relevant transaction or using the appropriate report to check for logs. Create Communication

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