How To Fix CRM_MKTTG_PF_SEL_IS032 - Error during TREX update: "&1" "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 032

• Message text: Error during TREX update: "&1" "&2"

What causes this issue?

Error code 1514 states that a TREX attribute was transferred for a
business partner that does not exist in TREX. This is not possible.
Before updating this attribute, the business partners must first be
synchronized. Another potential cause of the error is that the selection
returns an invalid business partner GUID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS032 - Error during TREX update: "&1" "&2" ?

  The SAP error message CRM_MKTTG_PF_SEL_IS032 typically indicates an issue during the TREX (Text Retrieval and Extraction) update process in the SAP CRM (Customer Relationship Management) system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving it.
  Cause
  
  Data Inconsistency: There may be inconsistencies in the data being processed, which can lead to errors during the TREX update.
  TREX Configuration Issues: Incorrect configuration of the TREX system can lead to failures in processing updates.
  System Performance: If the system is under heavy load or if there are performance issues, it may cause timeouts or failures during the update process.
  Missing or Corrupted Indexes: If the indexes used by TREX are missing or corrupted, it can lead to errors during updates.
  Authorization Issues: Lack of proper authorizations for the user or process trying to perform the update can also result in errors.
  
  Solution
  
  Check Data Consistency: Review the data being processed for any inconsistencies or errors. You may need to run consistency checks or data validation processes.
  Review TREX Configuration: Ensure that the TREX system is correctly configured. Check the settings in the SAP system and make sure they align with the requirements for TREX.
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the update during off-peak hours.
  Rebuild Indexes: If you suspect that the indexes are corrupted or missing, you may need to rebuild them. This can often resolve issues related to TREX updates.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the update. Review the roles and permissions assigned to the user.
  Review Logs: Check the application logs and TREX logs for more detailed error messages that can provide additional context about the failure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information
  
  TREX Documentation: Review the official SAP documentation for TREX to understand its architecture and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_PF_SEL_IS032 error during the TREX update process.