How To Fix CRM_MKTTG_PF_SEL_IS017 - Error in data record &1. List GUID is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 017

• Message text: Error in data record &1. List GUID is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS017 - Error in data record &1. List GUID is empty ?

  The SAP error message CRM_MKTTG_PF_SEL_IS017 indicates that there is an issue with a data record in the context of marketing and campaign management within the SAP Customer Relationship Management (CRM) module. Specifically, the error message states that the "List GUID is empty," which suggests that the system is expecting a GUID (Globally Unique Identifier) for a marketing list or campaign, but it is not provided or is missing.
  Cause:
  
  Missing GUID: The most direct cause of this error is that the GUID for the marketing list or campaign is not being passed or is not available in the data record being processed.
  Data Integrity Issues: There may be issues with the data integrity in the database, where the expected GUIDs are not correctly linked or are missing.
  Configuration Issues: There could be configuration issues in the marketing or campaign management settings that prevent the proper generation or retrieval of the GUID.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling the GUIDs correctly.
  
  Solution:
  
  Check Data Records: Review the data records being processed to ensure that the GUID for the marketing list or campaign is populated correctly. If it is missing, you may need to create or retrieve the appropriate GUID.
  Validate Configuration: Check the configuration settings in the CRM system related to marketing lists and campaigns to ensure that they are set up correctly.
  Database Integrity Check: Perform a database integrity check to ensure that all necessary records and links are present and correct.
  Debugging: If you have access to the development environment, you can debug the process to identify where the GUID is expected and why it is not being provided.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help in managing marketing lists.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTTG_PF_SEL_IS017 error and implement a solution to resolve it.