How To Fix CRM_MKTTG_PF_S002 - Selection criterion could not be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_S - CRM Marketing: Messages on Selections for Profiles

• Message number: 002

• Message text: Selection criterion could not be updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_S002 - Selection criterion could not be updated ?

  The SAP error message CRM_MKTTG_PF_S002 ("Selection criterion could not be updated") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with updating selection criteria in marketing functions, such as when creating or modifying marketing campaigns or target groups.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being used for the selection criteria, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to update the selection criteria.
  Technical Issues: There could be a technical issue with the system, such as a temporary glitch or a problem with the underlying database.
  Configuration Issues: Incorrect configuration settings in the marketing module or related components may lead to this error.
  Missing Dependencies: Required dependencies or objects (like selection conditions or attributes) may not be properly defined or activated.
  
  Solutions:
  
  Check Data Consistency: Review the selection criteria and ensure that all required fields and values are correctly filled out. Validate the data against the expected formats and values.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the update. This can be checked in the user roles and profiles.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Recreate Selection Criteria: If the selection criteria are corrupted, try deleting and recreating them from scratch.
  Consult Configuration: Review the configuration settings in the marketing module to ensure everything is set up correctly. This may involve checking the customizing settings in transaction SPRO.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or to check for system notes or patches that may address the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  Documentation: Review the official SAP documentation for CRM marketing functions to understand the expected behavior and requirements for selection criteria.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions or workarounds may have been shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.