How To Fix CRM_MKTTG_PF_S001 - Function call errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_S - CRM Marketing: Messages on Selections for Profiles

• Message number: 001

• Message text: Function call errors

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_S001 - Function call errors ?

  The SAP error message CRM_MKTTG_PF_S001 typically indicates a function call error related to the Marketing and Sales functionalities within the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying function modules.
  Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration in the CRM system can lead to function call errors. This may include settings related to marketing planning, campaign management, or other related areas.
  
  
  Data Inconsistencies: Missing or incorrect data in the master data (like business partners, products, etc.) can cause the function to fail. For example, if a marketing campaign references a product that does not exist or is not properly configured, it can trigger this error.
  
  
  Authorization Issues: Lack of proper authorizations for the user executing the function can also lead to errors. If the user does not have the necessary permissions to access certain data or execute specific functions, the system may throw an error.
  
  
  System Bugs or Patches: Sometimes, the error can be due to bugs in the SAP system or missing patches. If the system is not updated to the latest version, it may encounter known issues that have been resolved in later releases.
  
  
  Function Module Errors: The specific function module being called may have its own issues, such as incorrect parameters being passed or internal errors within the module.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to the marketing functions in the CRM system. Ensure that all necessary settings are correctly configured.
  
  
  Validate Data: Check the master data and ensure that all required data is present and correctly maintained. Look for any inconsistencies or missing entries that could be causing the error.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the actions that are leading to the error. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Debugging: If you have access to the SAP development environment, you can use the debugger to trace the function call and identify where the error is occurring. This can provide insights into what might be going wrong.
  
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates. This can help resolve any bugs that may be causing the error.
  
  
  Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on the specific circumstances of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing marketing campaigns and CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to CRM marketing functionalities to understand the expected configurations and data requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTTG_PF_S001 error in your SAP system.