How To Fix CRM_MKTTG_PF071 - Do not use address data and BP master data in a profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 071

• Message text: Do not use address data and BP master data in a profile

What causes this issue?

You have tried to refine profile "&V1&" with address data (External List
Management). As this profile already accesses data for existing business
partners, this is not possible. A mixture of address data and business
partner data does not give a result if the resulting quantities overlap.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a new profile or add the selection criteria to a profile that
only contains ELM data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF071 - Do not use address data and BP master data in a profile ?

  The SAP error message CRM_MKTTG_PF071 indicates that there is an issue with the configuration of a marketing profile in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when there is an attempt to use both address data and Business Partner (BP) master data in the same marketing profile, which is not allowed.
  Cause:
  The error is triggered because the marketing profile is set up in a way that it tries to combine address data and BP master data, which is against the design principles of the SAP CRM system. Each marketing profile should either use address data or BP master data, but not both simultaneously.
  Solution:
  To resolve this error, you need to adjust the configuration of the marketing profile. Here are the steps you can take:
  
  
  Review the Marketing Profile Configuration:
  
  Go to the transaction code for maintaining marketing profiles (e.g., CRMD_ORDER or CRM_MKTTG_PROFILE).
  Check the settings of the marketing profile that is causing the error.
  
  
  
  Separate Address and BP Data:
  
  If the marketing profile is intended to use Business Partner data, ensure that all settings related to address data are removed or disabled.
  Conversely, if the profile is meant to use address data, ensure that all references to Business Partner data are removed.
  
  
  
  Create Separate Profiles:
  
  If you need to use both address data and BP data for different purposes, consider creating two separate marketing profiles: one for address data and another for BP master data.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the marketing profile to ensure that it no longer triggers the error message.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring marketing profiles and understanding the implications of using address data versus BP data.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP CRM marketing functionalities to better understand how to configure profiles correctly.
  
  By following these steps, you should be able to resolve the error and configure your marketing profiles appropriately.