How To Fix CRM_MKTTG_PF030 - Text could not be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 030

• Message text: Text could not be found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF030 - Text could not be found on the database ?

  The SAP error message CRM_MKTTG_PF030 typically indicates that a specific text or description that the system is trying to retrieve cannot be found in the database. This can occur in various contexts, such as when working with marketing functions, campaign management, or other CRM-related activities.
  Cause:
  
  Missing Text Entries: The most common cause is that the text entries for a specific marketing object or campaign have not been created or have been deleted.
  Incorrect Language Settings: The text might not exist in the language that the user is currently using. If the text is only available in a different language, it will not be found.
  Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain texts or data.
  
  Solution:
  
  
  Check Text Entries: 
  
  Navigate to the relevant transaction or area in SAP where the text is supposed to be found.
  Verify if the text entries exist. If not, create the necessary text entries.
  
  
  
  Language Settings:
  
  Ensure that the language settings in your user profile match the language in which the text is available.
  You can change the language settings in the user profile or during the login process.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any missing or corrupted data.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the relevant tables.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the texts. This can be done by checking the user roles and authorizations in transaction SU01 (User Maintenance).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to your specific CRM activities.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRM_MKTTG_PF030, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.