How To Fix CRM_MKTTG_MSG_EXCH007 - No header data found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MSG_EXCH -

• Message number: 007

• Message text: No header data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MSG_EXCH007 - No header data found ?

  The SAP error message CRM_MKTTG_MSG_EXCH007: No header data found typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to process marketing documents or transactions, but the system cannot find the necessary header data for the operation.
  Causes:
  
  Missing Header Data: The most common cause is that the header data for the marketing document (like a campaign, activity, or other marketing-related objects) is missing or not properly saved in the database.
  Incorrect Document Type: The document type being processed may not be valid or may not have been set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables that are required for the header data.
  Authorization Issues: The user may not have the necessary authorizations to access the header data.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper retrieval of header data.
  
  Solutions:
  
  Check Document Existence: Verify that the document you are trying to access actually exists in the system. You can do this by checking the relevant transaction or table.
  Review Data Entry: Ensure that all required fields in the header data are filled out correctly and that the document has been saved properly.
  Check Configuration: Review the configuration settings for the marketing documents in the CRM system to ensure that everything is set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to view and process the document.
  Debugging: If you have access to debugging tools, you can trace the program execution to identify where the header data retrieval is failing.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or module you are working with for additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that relate to marketing documents, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check for any SAP Notes that might address this specific error message or provide patches or updates that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_MKTTG_MSG_EXCH007 effectively.