How To Fix CRM_MKTTG_MSG_EXCH006 - Customer not found for business partner &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MSG_EXCH -

• Message number: 006

• Message text: Customer not found for business partner &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MSG_EXCH006 - Customer not found for business partner & ?

  The SAP error message CRM_MKTTG_MSG_EXCH006 indicates that the system could not find a customer associated with the specified business partner. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to marketing or customer data.
  Causes:
  
  Missing Customer Data: The business partner exists in the system, but there is no corresponding customer record linked to it.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned that identifies it as a customer.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP systems (e.g., between SAP CRM and SAP ERP).
  Inactive or Deleted Customer: The customer record may have been marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solutions:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) and verify that the business partner exists and