How To Fix CRM_MKTTG_MSG_EXCH003 - Error in header mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MSG_EXCH -

• Message number: 003

• Message text: Error in header mapping

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MSG_EXCH003 - Error in header mapping ?

  The SAP error message CRM_MKTTG_MSG_EXCH003 typically indicates an issue with header mapping in the context of SAP CRM (Customer Relationship Management) and its integration with other systems, such as SAP Marketing Cloud or other third-party applications. This error can occur during data exchange processes, such as when transferring marketing data or campaign information.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Mapping Configuration: The header fields in the source and target systems may not be correctly mapped. This can happen if the field names or data types do not match.
  
  
  Missing Required Fields: If the required fields in the header are not populated or are missing, the system may throw this error.
  
  
  Data Format Issues: The data being sent may not conform to the expected format, leading to mapping errors.
  
  
  Version Mismatch: If there are different versions of the data structure between the systems, it can lead to mapping issues.
  
  
  Authorization Issues: Sometimes, the user or system may not have the necessary permissions to access or modify the header data.
  
  
  Solution:
  To resolve the CRM_MKTTG_MSG_EXCH003 error, you can take the following steps:
  
  
  Check Mapping Configuration:
  
  Review the mapping configuration in the integration settings. Ensure that all header fields are correctly mapped between the source and target systems.
  
  
  
  Validate Required Fields:
  
  Ensure that all required fields in the header are populated with valid data. Check for any missing or null values.
  
  
  
  Review Data Formats:
  
  Verify that the data being sent adheres to the expected formats. This includes checking data types, lengths, and any specific formatting requirements.
  
  
  
  Check for Version Compatibility:
  
  Ensure that both systems are using compatible versions of the data structure. If there have been recent updates, verify that the mappings are still valid.
  
  
  
  Examine Authorization Settings:
  
  Check the authorization settings for the user or system performing the data exchange. Ensure that it has the necessary permissions to access and modify the header data.
  
  
  
  Debugging and Logs:
  
  Utilize SAP's debugging tools and transaction logs to identify the exact point of failure. This can provide more context on what is causing the mapping error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Integration Scenarios: Review the integration scenarios and ensure that all components are correctly configured and compatible.
  
  By following these steps, you should be able to identify and resolve the CRM_MKTTG_MSG_EXCH003 error effectively.