How To Fix CRM_MKTTG_MGR334 - Select a valid usage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 334

• Message text: Select a valid usage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR334 - Select a valid usage ?

  The SAP error message CRM_MKTTG_MGR334: Select a valid usage typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly in the Marketing Planning or Campaign Management areas. This error indicates that the system requires a valid "usage" to be selected, which is often related to the marketing attributes or settings that are not properly configured.
  Cause:
  
  Invalid or Missing Usage: The error usually arises when the user attempts to create or modify a marketing plan, campaign, or similar object without selecting a valid usage type. The usage type defines how the marketing object will be utilized.
  Configuration Issues: There may be configuration issues in the marketing settings that prevent valid usages from being recognized or displayed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain usages, leading to this error.
  
  Solution:
  
  Select a Valid Usage: Ensure that you are selecting a valid usage from the dropdown or selection list. If the list is empty or does not contain the expected values, further investigation is needed.
  Check Configuration: Review the configuration settings in the SAP system for marketing. This includes checking the settings for marketing attributes and ensuring that the necessary usages are defined and active.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under:
  
  CRM > Marketing > Basic Functions > Define Usages.
  
  
  
  
  User Authorizations: Verify that the user has the necessary authorizations to access the marketing functionalities and usages. This can be checked with the help of a system administrator.
  System Updates: If the issue persists, ensure that the system is up to date with the latest support packages and notes from SAP, as there may be known issues that have been resolved in later updates.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the context of usages and how they are configured.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.