How To Fix CRM_MKTTG_MGR305 - Update of segmentation basis '&1' successfully completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

  • Message number: 305

  • Message text: Update of segmentation basis '&1' successfully completed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_MGR305 - Update of segmentation basis '&1' successfully completed ?

    The SAP error message CRM_MKTTG_MGR305 indicates that the update of the segmentation basis has been successfully completed. This message is not an error in the traditional sense; rather, it is an informational message that confirms that a particular operation related to segmentation has been executed successfully.

    Cause:

    • The message is triggered when a segmentation basis (which is a set of criteria used to segment customers or prospects for marketing purposes) has been updated in the SAP CRM system. This could occur during various processes, such as running a segmentation job or updating customer data.

    Solution:

    Since this message indicates a successful operation, there is no action required to resolve an error. However, if you are looking to ensure that the segmentation basis is functioning as intended, you can:

    1. Verify Segmentation Results: Check the results of the segmentation process to ensure that the intended changes have been applied correctly.
    2. Review Logs: If you are expecting a different outcome or if there are subsequent issues, review the logs or messages generated during the segmentation process for any warnings or additional information.
    3. Test Segmentation: Conduct tests to ensure that the segmentation basis is producing the expected segments and that the data is accurate.

    Related Information:

    • Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize their customers or prospects based on various criteria (demographics, behavior, etc.) for targeted marketing efforts.
    • Segmentation Basis: This refers to the criteria or rules defined for segmenting customers. It can include attributes like customer type, purchase history, or engagement level.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER or CRMD_ORDERADM_H for managing marketing activities and segmentation in SAP CRM.

    If you encounter any issues or unexpected behavior after this message, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.

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